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Meet our expert team at Healthcare Pro

Our Occupational Therapists have extensive clinical experience and expertise in assessing, selecting and approving products that are of the highest quality, safe, easy to use and will help you stay in control to live the life you want.

Our in-house team of Occupational Therapists and Occupational Therapist Assistants

Occupational Therapists and Occupational Therapist Assistants

Occupational Therapists and Occupational Therapist Assistants

Occupational Therapists and Occupational Therapist Assistants

Occupational Therapists and Occupational Therapist Assistants

Occupational Therapists and Occupational Therapist Assistants

Occupational Therapists and Occupational Therapist Assistants

Expert Advice Service
Get expert, impartial product advice from our team of in-house Occupational Therapists and Occupational Therapy Assistants to help you decide if a product is the right fit for your needs.
Help and advice
See our top tips, guides and product advice from our team of occupational therapists for help you and your loved ones live well with a range of health conditions.

What does an Occupational Therapist do?

We're incredibly proud of our team of in-house Occupational Therapists (OTs) and Occupational Therapy Assistants (OTAs), but unless you've been referred to them, you may not know what they do and why.

We spoke to Lauren James, one of our Occupational Therapists to find out more about occupational therapy and what it involves. Watch the video to find out her thoughts.

Video title

Occupational Therapist frequently asked questions

Wikipedia describe occupational therapy as a branch of healthcare that includes the use assessment and intervention to develop, recover, or maintain the meaningful activities, or occupations, of individuals. See our video by our Occupational Therapist Lauren here to learn more.

In the words of the Royal College of Occupational Therapy, an occupational therapist “helps people of all ages overcome challenges completing everyday tasks or activities … Occupational therapists see beyond diagnoses and limitations focusing on hopes and aspirations.” During an assessment, “they look at relationships between the activities you do every day – your occupations – alongside the challenges you face and your environment.”

An Occupational Therapist will help identify the challenges you are experiencing with your condition(s), whether long or short term. They’ll ask you questions and observe how you would complete everyday activities, and work with you to set some achievable goals. They can suggest tips and tricks to help, and will recommend the most suitable equipment to help you achieve your goals and live your best life.

Our Occupational Therapists are very familiar with the vast range of daily living aids we stock on the Healthcare Pro website and so are ideally placed to recommend the most suitable equipment or gadget to help you. Of course, they’ll also recommend something from another company if they believe that is the best for you, or even refer you to a doctor or another healthcare specialist if appropriate. Although employed, trained and insured by us, they act impartially and will never sell you anything you don’t need or that is not suitable for your needs. In addition, our Occupational Therapists are not restricted by any NHS or Local Authority policies, and so may be able to suggest more flexible solutions to overcome a difficulty you’re experiencing.


Occupational Therapists (OTs) and Occupational Therapy Assistants (OTAs) work very closely together. The OTAs support the OTs: they carry out assessments for more general needs and are able to advise on equipment, always supported by the OTs. Our OTAs will only suggest something they are sure about and comfortable recommending; otherwise, they will seek the advice of, or refer on to, an OT.

Our Occupational Therapists can provide impartial advice and assistance to anyone aged 18 or over. We also offer advice on paediatric equipment to parents and carers.

Our Occupational Therapists and Occupational Therapy Assistants operate in two main teams:

· For free advice on any of our products you are considering buying, contact our Expert Advice Service.

· For more information about our remote, virtual home assessment at an affordable price, get in touch with our Home Living Consultation Service.

Our Occupational Therapists and Occupational Therapy Assistants are a pivotal part of the success of the service we provide to members of the public each day. We are looking for highly motivated individuals who can help us in our mission to improve people’s quality of life and independence every day. Click here if you are interested in joining our growing team.

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